Introduction
KDX LTD (trading as Kodex) values your privacy and is committed to protecting your personal data. This Policy explains what information we collect, why we process it, how we protect it, and which rights you can exercise.
Personal data we collect
We may collect and process, among other things:
- Contact data: name, email, phone and postal address when you provide them (forms, consulting booking, support).
- Company data: organization name, sector and role when needed to deliver the service.
- Technical data: IP address, browser type, operating system and site usage logs as needed for security, performance or analytics (see the Cookie policy).
- Usage data: pages visited, form interactions and theme preferences stored locally on your device.
Processing purposes
We use personal information to:
- Provide strategic consulting (technology, AI and digital), technology and security practices: design, development, implementation, maintenance and support.
- Deliver technology solutions (automations, RAG systems, MCP integrations, LLMs and assistants) and digital work (branding, web, e-commerce), plus sector-oriented proposals.
- Respond to inquiries, support requests and operational communication with clients or prospects.
- Analyze site usage to improve functionality, accessibility and user experience.
- Send commercial communications only when there is a lawful basis (e.g. consent), with an opt-out at any time.
- Comply with applicable legal and regulatory obligations.
Legal basis
Processing is based, as applicable, on: performance of a contract or pre-contractual steps; consent; KDX LTD’s legitimate interests (e.g. site security, service improvement, where your rights do not override); and compliance with legal obligations.
Data sharing
We do not sell your personal data. We only share it with providers that help us operate the business (hosting, email, technical support, marketing or analytics tools) under instructions and with appropriate safeguards, or when required to meet a legal obligation or respond to a competent authority.
Security and retention
We apply reasonable technical and organizational measures (access controls, encryption in transit where appropriate, environment segregation). We retain data only as long as needed for the purposes described or required by law; afterwards it is securely deleted or anonymized.
Your rights
You may request, among other things:
- Access to your personal data.
- Rectification of inaccurate or incomplete data.
- Erasure, where applicable.
- Restriction of processing.
- Portability, when processing is based on consent or contract and carried out by automated means.
- Objection in the cases provided by law.
- Withdrawal of consent without affecting the lawfulness of prior processing.
You may also lodge a complaint with the competent supervisory authority (in Spain, the Spanish Data Protection Agency).
Contact
To exercise rights or ask about this policy: KDX LTD, 23/F, Lee Garden Two, Yun Ping Road, Causeway Bay, Hong Kong; email legal@kodex.ie; phone in Spain +34 678 852 916 (Passeig de Francesc Macià 32, 08191 Rubí, Barcelona).
Updates to this policy
KDX LTD may update this Privacy policy. The “last updated” date will reflect changes published on this page.