Tickets i incidències tècniques

Technical support and ticket creation

Identify yourself as a client (with CRM verification when configured), submit a request if you are not a client yet, and open a technical ticket with subject, priority, and message.

1. Step 1 — Identification: say whether you are a client. If yes, enter client ID and registered email and use «Verify client» when the CRM endpoint is configured.
2. Non-clients: complete the request form with email confirmation, phone, and details; it posts to the public non-client API.
3. Ticket: fill subject, priority, message, and accept privacy and legal terms. On submit you will see confirmation with a reference (local until the backend is connected).